Support
Last updated 1 October 2026
Get help
Email hello@heyhi.app. We reply within one working day. Tell us your store's link (or the product) and what happened.
Shopping in ChatGPT or Claude
- Add mymcp.store from the plugin or connector directory, or add
https://shop.mymcp.store/shop/mcpas a custom connector. - Ask for what you want, for example “Find me a linen tote under ₹2,000”.
- “View & buy” opens the product on mymcp.store, where you pay securely. Payment is never taken inside the chat.
- If something isn't quite right, ask the AI to ask the store. Add your email and the store will reply.
Running a store
- Open your store at shop.mymcp.store/sign-up.
- To run it by chatting, add
https://shop.mymcp.store/mcpin ChatGPT or Claude and sign in. The AI asks you before it changes anything. - To stop the AI using your store, disconnect it from the “ChatGPT & Claude” page in your dashboard.
Orders, refunds and delivery
Each store is the seller and handles its own delivery and refunds. If a store doesn't respond, email us and we'll follow up.
Privacy and terms
See our privacy policy and terms.