Support

Last updated 1 October 2026

Get help

Email hello@heyhi.app. We reply within one working day. Tell us your store's link (or the product) and what happened.

Shopping in ChatGPT or Claude

  • Add mymcp.store from the plugin or connector directory, or add https://shop.mymcp.store/shop/mcp as a custom connector.
  • Ask for what you want, for example “Find me a linen tote under ₹2,000”.
  • “View & buy” opens the product on mymcp.store, where you pay securely. Payment is never taken inside the chat.
  • If something isn't quite right, ask the AI to ask the store. Add your email and the store will reply.

Running a store

  • Open your store at shop.mymcp.store/sign-up.
  • To run it by chatting, add https://shop.mymcp.store/mcp in ChatGPT or Claude and sign in. The AI asks you before it changes anything.
  • To stop the AI using your store, disconnect it from the “ChatGPT & Claude” page in your dashboard.

Orders, refunds and delivery

Each store is the seller and handles its own delivery and refunds. If a store doesn't respond, email us and we'll follow up.

Privacy and terms

See our privacy policy and terms.